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Adding Wireless Devices for Monitoring

ObserveOps (formerly known as AIOps) monitors wireless devices by discovering them through a credential profile and provisioning them as monitors. Once provisioned, ObserveOps continuously collects performance metrics and generates alerts based on what it finds. You can customize Monitor Settings for each monitor, including polling intervals, thresholds, and alert notifications.

Wireless Vendors Supported

Vendor
Cisco Wireless
Aruba Wireless
Ruckus Wireless
Extreme Wireless

Adding a Cisco Wireless Device

Prerequisites

  • Enable SNMP on the Cisco device before discovery.
  • Confirm that port 161 is open and accessible from the ObserveOps server.

1. Create a Credential Profile

Go to Menu. Select Settings Settings icon. Select Discovery Settings Discovery settings icon. Select Credential Profile. The Credential Profile screen opens. Select Create Credential Profile.

Create Credential Profile button on the Credential Profile screen

The Create Credential Profile form opens.

Create Credential Profile form with SNMP protocol selected for Cisco Wireless

FieldWhat to Enter
Credential Profile NameA unique name to identify this profile
ProtocolSelect SNMP V1/V2c or SNMP V3 based on your device configuration
Version (V1/V2c)Select V1 or V2c and enter the Community and Write Community strings
Security User Name (V3)The SNMP v3 username and Security Level

Select Test to verify the credentials connect to the device. Select Reset to clear all fields. Select Add Credential Profile to save.

The profile now appears in the Credential Profile list.

Credential Profile list showing the newly created Cisco Wireless profile

2. Create a Discovery Profile

Go to Menu. Select Settings Settings icon. Select Discovery Settings Discovery settings icon. Select Discovery Profile. The Discovery Profile screen opens. Select Create Discovery Profile.

Create Discovery Profile button on the Discovery Profile screen

The Create Discovery Profile form opens. Select Wireless from the sidebar.

Discovery Profile form with Wireless category and Cisco Wireless selected

Cisco Wireless is selected by default.

FieldWhat to Enter
Discovery Profile NameA unique name to identify this profile
IP / HostThe IP address of the Cisco wireless controller
CollectorsOne or more Collectors for data collection. If you skip this, ObserveOps selects a Collector automatically.
GroupsOne or more Groups to assign to provisioned monitors
Credential ProfileSelect the Cisco Wireless credential profile you just created
TagsTags to assign to discovered devices
PortPre-populated. No change needed.
Ping CheckOn by default. Toggle off to discover devices that don't respond to ping.
Notify TeamEmail addresses, handles, or user profiles to notify when discovery completes
note

Select Collectors based on how you want to distribute the monitoring load.

Select Save and Run to save and start discovery immediately. Select Save and Exit to save without running.

3. Provision the Discovered Devices as Monitors

After the discovery run completes, ObserveOps shows all discovered devices.

Discovery screen showing the completed Cisco Wireless discovery run

Select the devices you want to add as Monitors.

Provisioning screen showing discovered Cisco Wireless devices with checkboxes to select

Select Add Selected Objects to provision the selected devices as monitors. ObserveOps now collects metrics continuously.

To view the monitors, go to Menu. Select Monitor. Select Network.

Monitor navigation panel with Network category selected showing Cisco Wireless monitors

The Cisco Wireless devices are now added to ObserveOps.